FAQ
What is Sahara shores?
Sahara shores is an online shopping platform offering a wide range of products across various categories including electronics, fashion, home goods, health and beauty products, and more. Our goal is to provide a convenient, enjoyable, and secure shopping experience.
How do I place an order?
Placing an order is easy! Browse our website, select the products you want, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
How can I track my order?
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on our website or through the carrier's website.
What is your return policy?
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please visit our Return Policy page for more details.
How do I return an item?
To return an item, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to send the item back to us.
How can I contact customer service?
You can contact our customer service team via email at support@saharashores.com. We are here to assist you with any questions or concerns you may have.
Are my payment details secure?
Absolutely. We use the latest encryption technologies and secure payment gateways to ensure that your payment details are protected.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes, but we will do our best to accommodate your request.